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Case study · Ho Chi Minh City, Vietnam · Travel & tourism

Built the guest app for Pegas Vietnam Travel. Sales rose in its first month.

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How did InApps help Pegas?

Pegas Vietnam Travel, an international tour operator in Ho Chi Minh City, sells daily tours to guests on its holiday packages. In , after comparing app developers in Vietnam, Thailand, Turkey and Russia, it chose InApps, a software company in Ho Chi Minh City, Vietnam, to build a guest app on top of its two core systems. Guests responded well, and sales rose 1% in the first month.

Pegas Touristik logo Ho Chi Minh City, Vietnam
  • 4countriesDevelopers compared
  • 2core systemsConnected by API
  • 5.0out of 5Clutch rating
Industry
Travel & Tourism
Services
App Development System Integration UI/UX Design
Engagement model
Custom Build
Main technologies
React Native PHP Laravel Firebase
Emrah Erk, General Manager of Pegas Vietnam Travel

What the client says

“Their team has a lot of experience with mobile app and coding. They provided a lot of new ideas to improve the app.”

Emrah Erk, General Manager, Pegas Vietnam Travel · Verified Clutch review,

About Pegas

In its own words, “an international tour operator”. Pegas Vietnam Travel runs in Ho Chi Minh City under the Pegas Touristik brand, and its guests arrive on holiday packages and buy daily tours on top: city and temple tours, island trips, a driver for the day.

The challenge

Pegas wanted one app where guests could buy daily tours and see their holiday package, fed by the two software systems that already ran the business. The project ran straight through COVID-19, and the plan moved often as the product took shape.

Two core systems, one guest app, and a plan that kept moving.

The solution

We connected the app to Pegas' two core systems through their APIs and brought their data together, so guests see their holiday package and the tours on sale in one place. We designed the screens in Figma and tested every API in Postman, meeting Pegas weekly in person, then online after COVID-19. Then we built it in React Native on a PHP Laravel backend with Firebase: excursions, tours, flight details and drivers. Along the way we brought ideas to make the app more competitive.

How we connect apps to existing systems
Same city, one team
  • InApps project manager
  • InApps app and backend engineers
  • Pegas Vietnam's management
  • Weekly meetings, then online

The stack

React Native PHP Laravel Firebase Figma Postman
Three screens from the Pegas guest app: a list of traditional and luxury excursions, a destination picker set to Thailand and Phuket, and the detail page of a Bangkok temple and city tour

The outcome

Guests took to the app, and sales rose in its first month.

  • A lot of positive feedback from guests, in the general manager's words.
  • Sales up 1% in the first month, the client's own figure.
  • All of Pegas' data in one place, drawn from both core systems.
  • 5.0 for quality, schedule, cost and referral: "they keep deadlines".
5.0/5 Clutch, for quality, schedule and cost

Sources: verified Clutch review (), InApps project records.

Questions about this project

InApps built a mobile app for the guests of Pegas Vietnam Travel, an international tour operator in Ho Chi Minh City, Vietnam. Guests use it to buy daily tours and excursions, see their holiday package and flight details, and book a driver. InApps connected the app to the two software systems that run Pegas' business through their APIs, and brought their data together, between August 2020 and October 2021.
The iOS and Android app is built in React Native on a PHP Laravel backend, with Firebase for real-time services. InApps designed the screens in Figma and tested the integrations with Pegas' two core systems in Postman.
Pegas searched for mobile app developers in Vietnam, Thailand, Turkey and Russia, and compared their past projects, company structure, experience in tourism and quotations before choosing InApps. In its verified Clutch review it rated InApps 5.0 out of 5 for cost, noting that InApps was among the top three when it compared project costs across countries.
From August 2020 to October 2021. The project ran through COVID-19: the teams started with weekly meetings in person and moved them online, with two or three meetings in some weeks. The client rated InApps 5.0 out of 5 for schedule and wrote that “they keep deadlines”.
Guests responded well to the app, and Pegas reports that it increased sales by 1% in the first month. The general manager rated InApps 5.0 out of 5 for quality, schedule, cost and willingness to refer in a verified Clutch review, and wrote that the team “provided a lot of new ideas to improve the app”.
Yes, and Pegas is one example. Pegas Vietnam Travel is in Ho Chi Minh City, like InApps, so the two teams met in person every week at the start, then online after COVID-19, and shared data and pictures by email and WhatsApp. The client said InApps always replied promptly between meetings.
InApps connects to the systems that already run the business through their APIs, tests every integration before the app depends on it, and designs the screens so the client can approve them first. That is our system integration work, delivered as part of custom software development, with the screens designed by our UI/UX design team.

Comparing app developers? Put InApps on the list, the way Pegas did.

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4.9 / 5 across 39 verified reviews on Clutch

An InApps engineer at his laptop in the Ho Chi Minh City office, colleagues at their desks behind him