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Case study · Singapore · Insurance

Scaled Prudential's engineering with staff augmentation squads.

Plan your squad

How did InApps help Prudential?

Prudential, an insurer in Singapore, needed more engineering capacity across several Southeast Asian markets without running a separate hiring cycle in each one, and every engineer had to meet an insurer's compliance bar. InApps, a software company in Ho Chi Minh City, Vietnam, set up IT staff augmentation as several squads, each organised around one product workstream with its own backend, frontend, QA and DevOps roles. The squads reported straight to Prudential's squad leads, passed one technical screening, and worked with compliance checkpoints in every release cycle.

Prudential logo Singapore
Industry
Insurance Financial Services
Main technologies
React Node.js Java AWS Docker PostgreSQL

About Prudential

Prudential is an insurer in Singapore with operations across Southeast Asia, in an industry where every system that touches policyholder data is regulated.

The challenge

Hiring engineers market by market meant repeating a costly recruitment cycle in every country, with no guarantee the quality would match. Every hire and every workflow also had to meet strict compliance and data-governance standards from the first day, and in-country teams working apart made delivery across markets slow and uneven.

More engineers were needed in several markets at once, and none of them could lower the compliance bar.

The solution

We organised the team as squads, one per product workstream, each with a clear mix of backend, frontend, QA and DevOps roles and a direct line to Prudential's squad leads, with no proxy layer in between. Every engineer passed the same technical screening and English check and followed one onboarding. Data-governance and audit-readiness practices ran inside each squad's workflow, and the squads stayed together so what they learned about Prudential's systems stayed with the team.

How IT staff augmentation works at InApps
How the squads ran
  • One squad per product workstream
  • Backend, frontend, QA and DevOps roles
  • Direct line to Prudential's squad leads
  • One screening and onboarding for every hire
  • Compliance checkpoints in each release cycle

The stack

React Node.js Java AWS Docker PostgreSQL
InApps engineers working side by side on laptops in the Ho Chi Minh City office

The outcome

Prudential added engineering capacity across its markets without running a hiring cycle in each one.

  • Part of Prudential's own team: the squads worked as an extension of its technology organisation, not as a separate vendor.
  • One hiring bar across markets: every engineer passed the same screening and onboarding.
  • Compliance in the workflow: audit-ready documentation and secure handling of policyholder data in every squad.
  • Predictable delivery: recurring release cycles on a CI/CD pipeline, with progress reported across all squads.

Sources: InApps project records.

Questions about this project

InApps provided IT staff augmentation for Prudential, an insurer in Singapore with operations across Southeast Asia. It set up several engineering squads, each organised around one product workstream with backend, frontend, QA and DevOps roles, so Prudential could add engineering capacity across markets without running a separate hiring cycle in each country.
Each squad covered one product area and had a clear role mix: backend, frontend, QA and DevOps. Squads communicated directly with Prudential's squad leads, with no proxy layer, and the set-up could grow or shrink per market.
Compliance was part of how the squads worked, not a separate step: data governance aligned to insurance-sector regulation, audit-ready documentation in every squad, secure handling of policyholder data, and compliance checkpoints in the delivery cadence. Every engineer also passed the same structured technical screening before joining a squad.
React on the frontend, Node.js and Java on the backend, PostgreSQL for data, and AWS with Docker for cloud and delivery, with a CI/CD pipeline behind recurring releases.
Yes, and this engagement is one example. Singapore is one hour ahead of Vietnam, so the working days almost fully overlap. InApps engineers work from Ho Chi Minh City, report directly to the client's own leads, and follow compliance practices built for regulated work. InApps holds ISO/IEC 27001:2022 certification for information security.

Need engineers who meet a regulated bar? Add a squad, the way Prudential did.

Plan your squad [email protected]

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An InApps engineer at his desk in the open-plan Ho Chi Minh City office